Social and Family Relationships

Contact with family and friends are an aspect of paramount importance.

Where appropriate contact between the young person and his or her parent, relatives and significant others is actively promoted and encouraged on a daily basis if possible. However, on occasions, the Centre reserves the right to curtail the contact, impose a limit on the number of visitors allowed at the same time or otherwise vary the arrangements for contact in the wider interest of maintaining effective security and meeting the needs of the child / young person.

Young people have daily access to a telephone and are encouraged to maintain written correspondence.

Overnight accommodation is available (by prior arrangement) for visitors who have to travel long distances. This is encouraged as young people placed a long way from their home often have limited contact with their families. This facility is also available to case workers. Video Communication facilities are also available on request. The Placing Authority will be asked to make every effort to assist with visits and family contact. It is expected that the case holder visits at least once a month.

Where a young person has very limited or no family contact or personal contacts available for visiting, arrangements can be made, if agreed, for an independent visitor for the young person. This person is provided by Hillside.

All significant issues related to social and family relationships, interests and needs will be identified through the assessment and Care Planning process. The Placement Plan will in turn identify any objectives, targets and tasks that will be addressed during the child / young persons stay at Hillside.

Whilst family work is very much in the planning stage, we encourage case workers to utilise the on site facilities to do family work where required.

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